Terms & Conditions

Welcome to ROZO Lifestyle. By accessing or purchasing from our website, you agree to the following Terms & Conditions.

Please read these terms before placing an order.

1. General

ROZO Lifestyle operates this website to provide customers with access to our fashion collections and online shopping services.

We reserve the right to update these terms when necessary.

2. Products and Information

We make reasonable efforts to display product images, descriptions, colours and sizing information accurately.

However, slight variations in colour or appearance may occur due to lighting, photography and screen settings.

Product availability may change without prior notice.

3. Pricing and Payment

All product prices are displayed in Bangladeshi Taka (BDT), unless otherwise stated.

Applicable delivery charges and other additional fees will be communicated during checkout.

Orders must be paid through the available payment methods.

4. Orders

Placing an order does not automatically guarantee acceptance.

We reserve the right to cancel or decline orders in cases such as product unavailability, pricing errors or suspected fraudulent activity.

Customers may be contacted to verify order details when necessary.

5. Delivery

Orders are delivered to the address provided during checkout.

Delivery timeframes and charges depend on the delivery location and available courier services.

6. Returns and Exchanges

Returns and exchanges are subject to our published Returns & Exchange Policy.

Customers are encouraged to review the policy before placing an order.

7. Customer Accounts

Customers are responsible for maintaining the confidentiality of their account credentials and for activities carried out through their accounts.

8. Intellectual Property

Website content, including logos, product images, graphics, text and design elements, belongs to ROZO Lifestyle or its respective owners.

Reproduction or unauthorized use without permission is not allowed.

9. Limitation of Liability

ROZO Lifestyle will not be responsible for losses arising from circumstances beyond its reasonable control, subject to applicable law.

10. Changes to These Terms

We may revise these Terms & Conditions when necessary. Updated terms will be published on this page.

11. Contact

For questions regarding these terms, contact us:

WhatsApp: +880 1715-879281

Email: [Your official support email]